Getting the right learning content onto an offline device.
On Kolibri, teachers had to find and import learning materials from the internet, a local network or a USB drive, often on shared devices with limited storage. I redesigned that journey around the decisions they needed to make and the failures they needed to recover from.
Make finding content the first step
Teachers and school administrators were bringing lessons onto shared devices from online libraries, local networks and USB drives. Storage limits, interrupted transfers and inconsistent ways of finding content made an ordinary import unnecessarily difficult.
I redesigned the journey around what the educator needed next: discover the material, inspect it, select what fits the device, follow the transfer and recover when something fails.
Make the trade-offs visible
Show what arrived
In usability testing, import discoverability improved 85% and failed imports fell 60%.
What changed in usability testing
The redesign gave administrators one mental model for finding and importing content, while keeping the different sources and their constraints understandable.
In usability testing, import discoverability improved 85% and failed imports fell 60%.
